• Alex Rau

    Office Manager

    Born and raised in Orange County, I am the only child of two humble parents originating from Ohio. Always fascinated by socio-cultural traditions, I pursued my love for studying other cultures while attending UCI, graduating with a B.A. in Anthropology, alongside a minor in Digital Arts. One of my best memories while attending university was creating photography in the dark room for up to eight hours or more a day.

    LOR has been my first leap into the medical industry, and I have enjoyed it greatly since my first day in 2017. With 18 years customer service experience, I pride myself in my work; any insurance inquiries you may have I am eager to address. My goal for the front office is to create a warm, friendly environment that makes your routine trip to the PT clinic seem more like a second home.

    A feline fanatic who attends CatCon annually, in my free time I volunteer with a few rescue groups to help rehome cats from a nearby shelter. Nicknamed “Bosscat” around the office, you will typically find me on an insurance mission somewhere between the back office and front office!

  • Danial Jones

    Front Office Staff

    A former animal technician, phlebotomist, and medical transcriptionist, I moved to Dana Point in 1985 and have enjoyed the beach life ever since. In 1993 I had my son Luke, who was born with a rare genetic skin disorder called recessive dystrophic epidermolysis bullosa. I spent 21 years loving and providing the best life I could for my loving, caring, and amazingly awesome son. I was Luke’s full time caregiver, assisting him in all his activities of daily living. We spent a lot of time with family and friends, traveling and having fun, including going to New York to be on the Maury Povich show; going to Disney World; and attending an annual family camping trip to Yosemite.

    Luke had a love for animals, talking me into getting three cats: Shilo, Miloh, and Speedy. A Christmas later, we welcomed a puppy named Ziggy to the clan. Aside from spending time with our pets, I enjoy Zumba and mingling with my family, friends, and neighbors.

    Having worked in the medical field for several years, LOR feels like home for me. I am the early-riser you will see as you arrive for your appointment starting at 7 am. I will always greet you with a smile, schedule your appointments, and help make your experience positive. I am eager to see our early morning patients and possibly share a cup of joe together!

  • Bob Oesterreich

    Front Office Staff

  • Arturo Flores

    Front Office Staff, PR/Marketing Lead